#general-chat

Hi all, trying to decide which cx platform to change to. Not loving Zendesk but have been on it for a long time. Looking at 1. Gorgias 2. Kustomer 3. Comm Slayer
Aiming to have Ai, read tickets and either respond or tag and have them sent to the appropriate associate. Anyone have any insight on this?

Anyone have a scheduling software they like? We're outgrowing Calendly

Hey everyone, quick question.

We’ve been using Lonesome Labs/Highfive for automated order review requests on Amazon, but they’ve shifted to paid-only plans and the monthly fee is quite high.
Does anyone have recommendations for good alternatives that will automatically request reviews/feedback on Amazon?

Would love to hear what you’re using and how it’s working. Thanks!

Nice <@U07TS08A8UW>! What systems are you putting in place this year?

Any experienced shopify devs (strong preference for canadian or US, won't consider anywhere else) that can help us trouble shoot an issue on our product page created via Gem Pages.

Does anyone UK based have any advice on the best way to fund stock cost based on your seasonality? I manufacture in-house so buy everything raw material wise and do around 70% of sales November/December. I usually get all the materials in by the middle of the year and start making all the components up from the raw materials, until the middle of October ( which is the latest it all needs to be prepped for ). I'm sick of the stress it causes when there is inevitably an issue with a material - then not having time to complain/sort it out. And also not having a day off between September - December, so now want to start in the next month depending how quick I can get stuff in.

But ideally I also don't want to keep using my cash supply for this and potentially go bigger. I'm also launching another brand in the same space so there is going to be bigger outlays on materials.
• So what is the most efficient kind of financing that I should be searching for (stock based), that allows me to buy all raw the materials in the next month and not pay it off until the end of December/early January when our sales cycle ends.
• What kind of rate would I be looking at paying for that.

Looking for recommendations for an agency or individual who specializes in NetSuite–Shopify integrations, specifically around NetSuite Connector and reconciliation.

Hey all! I’m looking for a customer experience expert that can assist me in building out a strategy to integrate Ai tools, and flows within my team to organize and streamline the way tickets flow within the org. Anyone you can @ that might be interesting to talk to?

What is the best tool for tracking my organic reach across all platforms and multiple profiles we have as a brand?

Sorry

Sorry I dont

Hi guys. Do you know anyone that can do something similar to this animation? Instead of the Pepper mill it is to be a can instead and we need to have the template for doing it so we can change it ourself moving forward.

Got any advice? <@U09D6HLSW6S> @Jordan Kilgour <@U09LPCA1FM4> @Tony Zheng <@U0A2AMMALGY> @Oli Mabane @Lisa Li @Jarrod Sanders @Kyle

https://www.kalodata.com/ has been useful

Hey @channel 👋

Hope you all had a solid start to 2026.

Quick ask: We're planning the next run of Limited Supply episodes and want to make them way more useful for you.

Put together a short survey (2-3 mins) to get your feedback on what you actually want to see.

1. First 100 people to complete it get a $5 UberEats gift card
2. We'll randomly pick someone for a free 30-min 1:1 with me. The more specific you are, the better content we can create. Answer honestly - I can take it 😂

Survey link: nik.co/limitedsupply

Thanks for being part of this community. Let's make 2026 the best year yet.

@Ben Fisher @Kishan Patel @Kris Watts @Deb Mukherjee got any recs?

Quick question - do you think there's demand for an agency that builds Discord communities to help brands source UGC at scale? Good business or nah?

hi everyone! I hope this is the right channel, I thought there was one for tech stack specifically, but I couldn’t find it. any tech stack recommendations for a referral program for Shopify? I’m looking at Social Snowball and wondering what else can be a good fit? we are a supplements brand (MVP stage) that just went to market with 2 SKUs. small team, so looking for a product that is easy to manage and won’t break the bank

If anyone is at NRF and wants in on some events and just generally to meet up, text me or WhatsApp me tel:512-769-3449|512-769-3449

Hi everyone!
Have any of you filed for patent protection in China?
Have any of decided not to file for patent protection in China?
Would love to hear from other operators about their decision making on this. Thanks everyone. 🙌

What's everyone in ecomm using for a cookie consent banner these days?

Hi! Anyone following the latest privacy law out of CA 'California Invasion of Privacy Act' and know if showing the default cookie consent banner from Shopify is good enough?

Has anyone been in 'Daily Mentor' by Davie Fogarty? Been a big fan of his content and feel he's given out so much good information on YT over the years. Thinking about applying for the new year. Any other similar groups people recommend? Used to be in a UK based one a few years back which did the calls and the group was insanely valuable (being UK specific) but they ended up closing it down.

Stock Liquidation request. One of my clients who we are the MOR for is looking to liquidate their Tshirts stock. Example image attached.
We have 6 designs and a total of roughly 2000 Tshirts available for liquidation. Please dm if anyone is interested, thanks! :)

Is anyone here working with the company Cylindo (Chaos Cylindo) - does 3D renders and modeling most for furniture companies? Reviewing a contract with them and hoping to speak with someone working with them already.