Kris Watts's Profile
Kris Watts
Recent Messages
#paid-media - June 04, 2025 at 06:39 AM
I would like to be, but a little too far from Aus.
#perks - June 04, 2025 at 03:15 AM
We just met with Corey from Alia. Looks super interesting and ticks all the boxes we need.. Thanks for the recommendation.
#cx-retention - June 03, 2025 at 10:46 PM
We my current flows are super tight at the moment, but I thought given the time to some one making a purchase is a lot longer make me think I needed to stretch it out.
So I am going to run a split test (see attached also)
#paid-media - June 03, 2025 at 02:37 AM
no problems at all. You should see that opt in increase without a doubt.
#paid-media - June 03, 2025 at 02:20 AM
Nice! I just checked out your site.
One thing I would look at doing is optimising your opt in pop up but stripping it right back and literally capturing the email.
Here is an example. Step 2/3 you can collect more info.
#paid-media - June 03, 2025 at 01:00 AM
yeh that makes sense. What are some 3rd party sites people are using if they don’t have the resources to build out their own site?
I really like this idea, and keen to explore it more.
#paid-media - June 03, 2025 at 12:57 AM
Thanks for the quickly reply. So the website would need to be build out so it feels like a decent and reputable site.
#paid-media - June 03, 2025 at 12:46 AM
are you referring to your own independant domain that you own to host the article? Or do you use advertorial style websites that host these?
Sorry, im just trying to get my head around it.
Any examples anyone can share would be much appreciated.
#perks - June 02, 2025 at 10:25 AM
ok thanks @Deb Mukherjee
#perks - June 02, 2025 at 08:56 AM
@Deb Mukherjee Im keen to check these guys out. We are on Just Uno. Sooo clunky however they have some good tracking tech where they identify visitors / Session #'s etc. Do these guys have this type of tech
#cx-retention - May 30, 2025 at 01:25 AM
I’m reviewing our Klaviyo abandoned cart and checkout flows and wanted to get some input.
Product type: Mid-high AOV (avg. order ~$220)
📈 Customer behavior: Based on post-purchase surveys, only ~40% of customers order within 7 days of first seeing the product. A good chunk take 14–30+ days.
🧠 Here’s what I’m proposing:
Added to Cart Flow
– Runs over ~15 days
– 5 emails
– Starts with a reminder (no offer), then escalates to 10% and finally 15%
Checkout Started Flow
– Runs over ~10 days
– 5 emails
– Faster pace with stronger intent assumed with offer introduced earlier
Curious to hear if you think these timeframes are too long, too short, or if you’d structure it differently based on this kind of buying behavior?
Thanks in advance! 🙏
#paid-media - May 22, 2025 at 05:11 AM
Maybe post some additional details and there will be people on here for sure that can help. Screen shots are super helpful
#paid-media - May 15, 2025 at 12:24 AM
A decent facebook rep is offered when you are spending probably over 100-150K per month. The Meta Marketing Pro reps that reach out to you are just not worth the time
#paid-media - May 14, 2025 at 10:33 PM
They are working through a resolution now
#paid-media - May 14, 2025 at 10:33 PM
yes we have had the same thing when on boarding new staff. See errors attached.
My Facebook rep sent me this link to log a support ticket.
#finance - May 08, 2025 at 01:13 AM
Interested to look into this
#everything-marketing - May 08, 2025 at 01:03 AM
Is anyone here using Instant.one? or is there anyone here from Instant.one? This is the one that @Nik Sharma has spoken about on the podcast a number of times.
I have just gone through the onboard process which was seamless, though I have some queries with how the customers are been identified.
Looking at some of the conversions I see where the website visitor comes in from paid social media traffic and views products, however the customer is quickly identified with the Instant PIXEL and not the regular Klaviyo Pixel. Its at this stage that the website visitor has not even signed up to the mailing list, so Klaviyo and Instant pixels should both be collecting basic information like ** Pages viewed * Products viewed * Items added to cart and * Checkout started*.
Does anyone have any insights here. It seems odd that the regular Klaviyo flow doesnt have first dibs at this visitor?
#everything-marketing - May 08, 2025 at 01:03 AM
Is anyone here using Instant.one? or is there anyone here from Instant.one? This is the one that @Nik Sharma has spoken about on the podcast a number of times.
I have just gone through the onboard process which was seamless, though I have some queries with how the customers are been identified.
Looking at some of the conversions I see where the website visitor comes in from paid social media traffic and views products, however the customer is quickly identified with the Instant PIXEL and not the regular Klaviyo Pixel. Its at this stage that the website visitor has not even signed up to the mailing list, so Klaviyo and Instant pixels should both be collecting basic information like ** Pages viewed * Products viewed * Items added to cart and * Checkout started*.
Does anyone have any insights here. It seems odd that the regular Klaviyo flow doesnt have first dibs at this visitor?
#everything-marketing - May 08, 2025 at 01:02 AM
d
#paid-media - May 06, 2025 at 08:16 AM
commenting to see comments on this. Thanks
#cx-retention - April 29, 2025 at 03:49 AM
I have been doing some deep diving on one of our brands that has had some pretty solid growth over the past 3 years.
Here are some key metrics in the image below. This is a lifestyle brand selling items such as water bottles, travel and lifestyle bags, lunch ware etc.
I was fascinated to see that only 12.5% of our customers make a second purchase, when I would consider that many of our products tie in with each other.
We then looked into incremental uplift by improving the second purchase rate from 12.5% to 20% or 25%. Obviously this is not easy, however I feel like there are some easy wins here.
There are many things like post purchase flows that we have in place, however we might not be agressive enough with these or getting our timeframes wrong in when we are making these offers.
We are dropping new products regularly, which is one easy way to get second purchases however I feel there is still plenty of opportunity outside of these new product launches to see success.
Any feedback welcome!
#cx-retention - April 29, 2025 at 03:44 AM
I have been doing some deep diving on one of our brands that has had some pretty solid growth over the past 3 years.
Here are some key metrics.
#wholesale-tariffs - April 18, 2025 at 11:48 PM
Something I am definitely considering. I am in the linen apparel business, so I am exploring Portugal at the moment who have some good quality factories. Obviously price point is more expensive, though its cheaper than the 145% tariff.
#australia - April 18, 2025 at 02:15 AM
yes I am @Bella Smith
#wholesale-tariffs - April 17, 2025 at 09:16 PM
FYI your instagram link on your website doesn’t work <@U087JMS6328>
#wholesale-tariffs - April 17, 2025 at 09:13 PM
Thanks Simba. They have told me that when it goes with FedEx or DHL it’s cleared in the Air and is based on where the product is manufactured, where as with Aus Post it’s where it is shipped from..
Where did you find any confirmation of this?
#wholesale-tariffs - April 16, 2025 at 08:08 AM
This is what I was just advised from Australia Post here in Australia which I found interesting.
Country of Origin can be country of shipment, not country of manufacture. They have even published it on their website.
I still am struggling to find any backup information to prove this is the case.
#wholesale-tariffs - April 16, 2025 at 08:07 AM
This is what I was just advised from Australia Post here in Australia which I found interesting.
Country of Origin can be country of shipment, not country of manufacture. They have even published it on their website.
I still am struggling to find any backup information to prove this is the case.
#everything-marketing - March 28, 2025 at 09:50 AM
Hahah I didn’t even know there was a page builder with the same name
#everything-marketing - March 27, 2025 at 10:59 PM
Has anyone used Profitpeak?
#everything-marketing - March 27, 2025 at 08:23 PM
No sorry, I’m referring to the software that uses pixel data to identify customers
#everything-marketing - March 27, 2025 at 04:30 AM
Is anyone using Instant? Keen to hear peoples thoughts.
#everything-marketing - March 23, 2025 at 09:00 PM
Does the VA setup the campaign structures for you also?
#tech-talk - February 14, 2025 at 02:32 AM
Hi All
Does anyone use FlexReturn Return App?
We have had an issue over the past few weeks where the emails that are sent to the customer from the app are not been received. They are not going to spam either?
The support for the app is also very very poor. If anyone else uses it, are you having a similar experience? Or does anyone have a contact there?
Thanks
#limited-supply - January 31, 2025 at 02:22 AM
I checked the pricing of TYDO… starts at $4500 USD per month… @Nik Sharma At what revenue do you consider this worthwhile, and also what does it offer that other similar softwares don’t?
#limited-supply - January 23, 2025 at 10:54 AM
Keep to see how your dashboard looks @Nik Sharma in Tydo.
#paid-media - January 15, 2025 at 01:23 AM
#paid-media - November 20, 2024 at 10:37 PM
Asc or regular ad set
#paid-media - November 20, 2024 at 10:14 PM
Keen to hear others Meta ad structure for BFCM?
#australia - November 20, 2024 at 09:21 AM
Thanks
#paid-media - November 19, 2024 at 12:56 AM
Had an auto transfer setup from your bank to CC every day. Set the limit to what you are spending on average. Its a set and forget.
Or you can go to a monthly invoice from Meta, but that will be a hefty chunk all at once.
Speaking of which.. everyone should check their daily spend limits before BFCM as it’s caught out many over the years.
#paid-media - November 19, 2024 at 12:56 AM
Had an auto transfer setup from your bank to CC every day. Set the limit to what you are spending on average. Its a set and forget.
Or you can go to a monthly invoice from Meta, but that will be a hefty chunk all at once.
Speaking of which.. everyone should check their daily spend limits before BFCM as it’s caught out many over the years.
#australia - November 18, 2024 at 10:54 PM
The software is a little archaic, support is terrible and finding people who are savvy with the software to support the onboarding is tough. There is also an element of physical setup that is required to be integrated into the system (i.e bar code scanners etc).
My main advise would be to really get a good grip of it with the support team before signing the dotted line.
#australia - November 18, 2024 at 06:12 PM
Anyone know of any good platforms / avenues out there to sell an ecom business within Australia. I don’t think empire flippers would be the right platform for my Aus based brand.
Thanks in advance
#australia - November 18, 2024 at 06:11 PM
Cin 7 is certainly a punish to onboard, however it will functionally do 95 percent of your requirements I would think.
What functions didn’t cin7 have?
#everything-marketing - November 07, 2024 at 12:27 AM
ok good to know Jesse. Thanks
#everything-marketing - November 06, 2024 at 11:17 PM
We have noticed a floor with Okendo, where it shows reviews individually rather than grouping as a product.
I.e. if we sell a 1 litre water bottle in 10 colours, reviews are specific to a colour not the water bottles in 1 litre. Surely this isn’t right?
I believe that groups..
#everything-marketing - November 06, 2024 at 09:59 PM
thanks guys!
#everything-marketing - November 06, 2024 at 05:24 AM
thank you!
#everything-marketing - November 06, 2024 at 03:55 AM
Does anyone know of platforms where you can manage influencers, results, spend etc.