#general-chat
Thread
Cali Hellerman
February 02, 2026 at 08:39 PM
Hi all, trying to decide which cx platform to change to. Not loving Zendesk but have been on it for a long time. Looking at 1. Gorgias 2. Kustomer 3. Comm Slayer
Aiming to have Ai, read tickets and either respond or tag and have them sent to the appropriate associate. Anyone have any insight on this?
Deb Mukherjee
February 02, 2026 at 08:42 PM
Consider as well.
No affiliation, just know these guys cater to top-notch brands.
Cali Hellerman
February 02, 2026 at 08:43 PM
Amazing, have you used it?
Deb Mukherjee
February 02, 2026 at 08:46 PM
Nope, know a bunch of folks like JRB (Jones Road Beauty) using it.