#logistics-operations - April 11, 2025 at 06:43 PM

Great experience with Air Tiger

#jobs-and-talent - March 31, 2025 at 03:56 PM

Hi, <@U081XNJ7FTL> so great to connect. Would love your referrals. My team definitely would love your referrals. Thank you for the engagement.

#jobs-and-talent - March 31, 2025 at 03:32 PM

📣 We're Hiring: Two Hybrid Roles at Dr. Noze Best (ATL-based)! Customer Success Advocate and Influencer & Social Media Manager!

Dr. Noze Best is an early-stage consumer medical device brand that’s reimagining the modern nursery. We’re growing fast and looking for two incredible team members to join our Atlanta-based crew (hybrid roles):

1️⃣ Customer Success Advocate
If you're someone who thrives on building relationships, solving problems, and being the voice of the customer — this one’s for you. You'll help shape our customer journey and work cross-functionally with marketing, product, and ops to drive satisfaction and loyalty.

2️⃣ Influencer & Social Media Manager
We're looking for a creative powerhouse who understands how to build community and drive engagement. You’ll own influencer partnerships, create compelling content, and manage our voice across IG, TikTok, YouTube, and more. Bonus if you love the parenting and wellness space.

🌟 Why Join Us?
• Competitive pay + bonus
• Health, dental, and vision coverage
• 401(k) with match
• Flexibility + PTO
• You'll help grow a brand that’s redefining how parents care for their kids.
📍Location: Hybrid in ATL (office near GA Tech)
💡 Bonus points if you're resourceful, curious, and love baby health and wellness.
👉 Interested or know someone who’d be a great fit?

DM me or email careers@drnozebest.com|careers@drnozebest.com.

#jobs-and-talent - January 31, 2025 at 11:22 AM

Yes, we use someone part-time to do this and happy to provide her information if you are interested. DM me.

#finance - January 31, 2025 at 11:21 AM

You may want to look at Parker (https://www.getparker.com/)
@Brett Barson, who’s also in here can tell you more about how Parker may be in use with other clients. We looked at them specifically for paid media.

#general-chat - January 28, 2025 at 12:12 AM

Sort of’ish… we are working with Shopify support on their recommendation.

#general-chat - January 21, 2025 at 04:23 PM

Hi all -

I’m looking for guidance or support from anyone experienced with Shopify in troubleshooting an issue with collecting duties for Canada orders. Despite our setup appearing correct (HS codes are in place, and the backend has been reviewed), duties are not being applied at checkout for Canadian customers.

Key points:
• We’ve verified Shopify’s de minimis thresholds for Canada (duties should apply for orders over $20 CAD or $150 CAD when shipped from the US).
• Shopify has confirmed the backend settings look fine but suggested we double-check HS codes and shipping configurations.
• The issue may also involve tax registrations—we currently only have GST set up for BC, MN, and SK but not HST or PST for other provinces.
Does anyone have experience solving this or know of any tools/apps that might help streamline duties collection for international orders? I’d appreciate any advice or contacts within Shopify who can assist further. I would love to help my team with expertise!

Thanks in advance for your help!

#paid-media - December 02, 2024 at 11:22 AM

Please DM me as well

#bfcm - November 21, 2024 at 05:55 PM

thanks for this insight!

#self-promotion - November 21, 2024 at 11:00 AM

THANK YOU for sharing this! Great information.

#general-chat - November 21, 2024 at 10:57 AM

@Saptarshi Nath would love this same information if you are willing to share. Excellent question for growth DTC brands (like us) building great teams!

#bfcm - November 21, 2024 at 10:22 AM

It’s go-time for BFCM. Just a question what other DTC brands are doing following Cyber Monday? Are you hard-stopping the discounts/coupons at 11:59pm on 12/2 or offering a ICYMI lesser-discount promoted by emails for a few days more? Seems there are all sorts of ideas on this and I welcome the learning shares. Thanks!

#general-chat - November 09, 2024 at 12:47 PM

Thank you for the response nevertheless.

#general-chat - November 09, 2024 at 12:41 PM

We are in the US

#general-chat - November 09, 2024 at 10:58 AM

@Thijs Roelofs I will DM you! Thank you.

#general-chat - November 09, 2024 at 12:38 AM

Is anyone using an inventory financing company they would recommend? Looking for recommendations and real-world experience. Thank you!

#general-chat - November 08, 2024 at 10:30 AM

@Brandon Maskell no chargebacks, we’ve been cancelling a high volume of sales. But, this needs to change since we’re loosing sales. Thanks for the suggestion, agree, @Lenny Huynh that we are reviewing every sale now, validating emails and contacting customers. If this volume continues to grow, I’m concerned the bandwidth on the team will be too much.

#paid-media - November 04, 2024 at 10:01 PM

thanks for the share @Peter Quadrel!!

#general-chat - November 04, 2024 at 08:06 PM

@Lenny Huynh we do not.

#general-chat - November 04, 2024 at 08:02 PM

found it! 🙂 Thanks again.

#general-chat - November 04, 2024 at 07:30 PM

@Valerie Crisp I did not see an Archive channel and searched. If you happen to have a link to point me to, I'd be very appreciative of the insights.

#paid-media - November 04, 2024 at 04:21 PM

This is great info! Thank you.

#general-chat - November 04, 2024 at 04:21 PM

Thanks so much for response. You allowed all the orders to process?

#general-chat - November 04, 2024 at 03:58 PM

Hi - anyone experiencing significant increases in Shopify fraudulent alerts from customers who are transacting? We’ve noticed a significant increase he past year, we’ve seen a 3000% increase in transactions flagged as “fraudulent” by the platform. My team has been canceling each flagged order based on Shopify’s assessments, yet we’re concerned about the impact this has on our customers and on the algorithm’s learning process.

We recently started doing some due diligence on these flagged accounts and found that many of these orders appear to come from “real” people with social profiles who seem like typical customers. Our primary audience is parents with young children who genuinely need our products, so it’s important we don’t send the wrong message or turn away legitimate customers.

Any insights or suggestions on how to better qualify these transactions would be greatly appreciated. Thank you!

#paid-media - November 04, 2024 at 11:03 AM

Curious if anyone has looked into Haus, used Haus and the benefits?

https://urldefense.proofpoint.com/v2/url?u=https-3A_haus.io&d=DwMGaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=BRcMb81erEPCk-yKcjK19704F-WLjBNtfg0zTCWijds&m=vqoabrQjr3G6uc45gBMV5DMktEQh_Kjj3tWz_YM9EHXvLzOJMTRdFC_1JN1QynZW&s=NOjfCovdR0wJMEr1fjJwFm55frdgqKYKjzzeJpTf7X0&e=

#jobs-and-talent - October 29, 2024 at 10:33 AM

👋 Hi all - we are seeking a Content Creator to join our team here at Dr. Noze Best. Location must be near Atlanta, GA and willing to be in office with a hybrid schedule. (flexible office hours but need local). Please see details below and if you have anyone in mind, we’d love to meet them.

Content Creator:

Position Overview:
We are seeking a dynamic and creative Content Creator to join our fast-paced startup team. This role is pivotal in bringing our brand story to life across various digital platforms. As the Content Creator, you will be responsible for producing high-quality, engaging content that resonates with our target audience. From blog posts and social media campaigns to email marketing and on-site content shoots, you will create materials that build brand awareness, drive customer engagement, and support our growth initiatives. The ideal candidate is a storyteller at heart, with strong graphic design skills and a passion for creating content that supports community building and real-world interactions. This role also requires flexibility to be on-site for hospital shoots and local events.

Key Responsibilities:

Content Strategy & Development: Collaborate with the marketing team to plan, develop, and execute content strategies that align with business goals and resonate with target audiences in a startup environment.

Social Media: Manage the creation and execution of content for all social media platforms (Instagram, Facebook, LinkedIn, TikTok, YouTube, etc.), ensuring brand consistency and maximizing engagement.

Email Marketing: Write compelling email copy for marketing campaigns, product announcements, and newsletters, focusing on driving customer engagement and conversions.

On-Site Content Creation: Capture photos and video content on location to help build and foster community engagement.

Video & Visual Content: Produce and edit short- and long-form video content for use across digital platforms, showcasing our products, company culture, and customer stories.

Graphic Design: Utilize Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, etc.) to create visually appealing and professional-grade content, including static and dynamic designs.

Monitor Trends: Stay up to date on industry trends, competitors, and emerging platforms, recommending innovative content strategies to keep our brand ahead of the curve.

Social Listening: Identify relevant topics, conversations, and emerging trends through social listening, influencing both content strategies and product development.

Blogging & Copywriting: Write and optimize blog posts, product descriptions, and other marketing copy that reflects our brand voice and supports SEO goals.
Content Calendar Management: Maintain an organized content calendar, ensuring timely delivery and distribution of content across all channels.

Creative Collaboration: Work closely with designers, videographers, and other creatives to develop visually appealing and impactful content.
Analytics & Optimization: Monitor content performance metrics to assess effectiveness, adjust strategies, and optimize future content for maximum impact.

Community Engagement: Actively engage with our online community by responding to comments, managing feedback, and creating conversations around our brand.
Brand Storytelling: Develop innovative ways to showcase our products, mission, and company culture through relatable and captivating storytelling.

Qualifications:

Experience: 2-4 years of experience in content creation, social media management, or a related field, ideally within a startup, CPG, or eCommerce environment.
Multimedia Expertise: Proficient in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, etc.), with experience creating both static and dynamic content. Canva familiarity is a plus.

Email & Copywriting Skills: Strong copywriting skills, especially for email campaigns, with a keen understanding of how to craft engaging subject lines and messaging to drive conversions.

Social Media Savvy: Strong understanding of social media platforms, trends, and tools with the ability to create platform-specific content that drives engagement.
Writing Skills: Excellent writing and editing skills with a flair for creative storytelling and knowledge of SEO best practices.

On-Site Flexibility: Ability to attend and capture content during on-site hospital visits and events in the local area, supporting community engagement.

Adaptability: Ability to quickly adapt to new trends, tools, and content formats, staying ahead of the digital marketing landscape.

Project Management: Strong organizational and time-management skills with the ability to manage multiple projects simultaneously.
Collaborative Spirit: Ability to work both independently and collaboratively within a creative team, maintaining a positive attitude under deadlines.
Startup Enthusiasm: Interest or experience in working within a fast-paced startup environment, with a willingness to take on diverse tasks and contribute to the company’s growth.

Bonus Skills:
Experience with influencer marketing, content partnerships, or digital advertising.
Photography and videography skills are a strong plus.
Familiarity with eCommerce platforms and product marketing.

#jobs-and-talent - May 22, 2024 at 05:45 PM

Seeking a Finance Associate. eCommerce experience is a tremendous benefit for us!
Location: Atlanta
Hybrid schedule, not full remote.

#canada - May 01, 2024 at 09:27 AM

Hi Matt, looking for someone who also has retail relationships to help us enter the market.

#canada - April 30, 2024 at 12:55 AM

Hi Canadian friends. I need help finding a distributor for our products in Canada and would love referrals. Please make any suggestions. Many thanks!

#announcements - April 23, 2024 at 01:57 PM

will this be recorded that we can access?

#wins-and-humblebrags - April 03, 2024 at 12:18 AM

humblebrag Today is the LAUNCH DAY of our new product!!!

@Kelly VanRavenswaay @Brandon McAnally
Check it out! If you order, here’s a coupon: christy15

https://drnozebest.com/products/nozebot-on-the-go

#jobs-and-talent - March 16, 2024 at 07:58 PM

🌟more hiring at Dr. Noze Best! 🌟 We’re on the lookout for exceptional talent to join our Finance and Operations team as we continue to innovate in the baby tech industry. This is more than just a job opportunity; it’s a chance to be at the forefront of a company that’s making a real difference in the lives of parents and their little ones. We’re seeking individuals who are passionate, driven, and eager to apply their skills in a creative and impactful way. If you’re ready to take on a meaningful role in a company where your work truly matters, we’re excited to meet you. Join us at Dr. Noze Best and help us shape the future of baby care. Job descriptions for Finance Analyst and Ops Analyst are attached.

#jobs-and-talent - March 16, 2024 at 07:56 PM

@Kelly VanRavenswaay

#jobs-and-talent - January 05, 2024 at 11:50 AM

Hi all - we are looking for a Project Manager. While we are titling this “medical device” project manager, I do believe a PM in healthcare and e-commerce could be a great fit.

Must be local to Atlanta, GA and this is a very rapid priority for us. https://wellfound.com/jobs/2884648-medical-device-project-manager?utm_campaign=startup_share&utm_content=startup_share_module&utm_medium=social&utm_term=dr-noze-best

#amazon - November 27, 2023 at 07:27 PM

@Kelly VanRavenswaay 👀 good share!

#cx-retention - November 20, 2023 at 05:24 PM

does anyone have experience with Walmart Marketplace? Need help understanding fees, setup, and selling.

#bfcm - November 10, 2023 at 10:33 AM

This IS awesome! @Kelly VanRavenswaay per my note to you.

#jobs-and-talent - November 07, 2023 at 09:08 PM

🚀🍼 Calling all Sales Superstars! Dr. Noze Best is on the hunt for a charismatic Sales Executive and growth Maestro who's ready to zoom our baby tech wonders into the hands of moms, dads, and caretakers across the globe! 🌍

Do you have a knack for retail magic? ✨ Are you savvy with healthcare heroes? Can you charm us with your international growth spells? If you're all about high-fives, and deep dives, and can juggle the many hats of a dynamic startup, then we want YOU!

Join our band of dreamers and doers where your passion for parenthood and pint-sized patrons makes a world of difference. Let's make growth stories that matter, together.

Got a friend who’d fit right in? 🤝 Pass this along. We’re all ears (and noses) for top-notch referrals!

#jobs-and-talent - October 31, 2023 at 05:22 PM

Thanks @Deb Mukherjee

#jobs-and-talent - October 31, 2023 at 04:35 PM

Hi all - looking for an operations and supply chain associate to join our rapidly scaling team. We are Dr. Noze Best, a baby product company located in Atlanta, GA. Contact me with any questions.

#announcements - October 28, 2023 at 03:28 PM

Incredible episode!!!