James's Profile

James

Recent Messages

#general-chat - April 23, 2025 at 12:17 PM

interested to see how different agencies price this

#general-chat - April 23, 2025 at 12:16 PM

we are looking at this for our US store, no defined budget right now

#general-chat - April 23, 2025 at 12:16 PM

thanks Nick

#general-chat - April 23, 2025 at 11:31 AM

Does anyone have any solid recommendations for a website re-design agency? We are looking for one that is very solid with CRO (not just making things look pretty). Thankyou!

#uk - February 18, 2025 at 06:15 PM

#cx-retention - July 25, 2024 at 08:06 AM

thanks Tarun!

#cx-retention - July 24, 2024 at 10:21 AM

@Tarun Kamath, we have a pretty basic setup in Postscript right now but we have expanded to 4x Shopify markets (US, UK, CA, AU) - it seemed that being able to switch to Klaviyo may be easier to manage those different lists from our research

#cx-retention - July 24, 2024 at 10:19 AM

thanks for the replies, everyone super useful

#cx-retention - July 22, 2024 at 04:19 PM

anyone tried switching SMS from Postscript to Klaviyo? We use Klaviyo for email / popup so thought it would make sense to consolidate further - anyone had any experience with this?

#jobs-and-talent - July 05, 2024 at 09:28 AM

I am on the lookout for a part time Social Media Manager for Manta Sleep - any recommendations please send my way!

#tech-talk - March 25, 2024 at 10:46 AM

what's everyone using to run tiered discounts on their Shopify store these days? We have used Volumeboost for a while, but the features are pretty limited so ideally wanted to use something we could customise more - but the ones we tested are so buggy (e.g Monk). Any recommendations would be great!

#paid-media - September 17, 2023 at 10:25 AM

If you’ve been affected by this change, then perhaps changing back to the default conversion event will fix some of your issues!

#paid-media - September 17, 2023 at 10:24 AM

I have seen lots of accounts affected by a recent issue with Google ads / conversion changes being made without warning. Take a look at this post which explains it well

#tech-talk - August 04, 2023 at 02:40 PM

anyone had any good experiences with quiz apps for their Shopify store? We have been using Presidio, but the purchase tracking is pretty weak (only tracks customers that buy immediately from the answers page). Looking for something that is a little more sophisticated in tracking terms e.g can track users that finished the quiz and went on to buy within 7 days.

#jobs-and-talent - May 31, 2023 at 07:56 AM

Hey! We are looking to work with an agency / freelancer to help with running tests on our in-cart / checkout product upsells (we use One Click Upsell) and also our website popup (email / sms).

We are basically looking for someone to be running tests each week, helping us drive incremental improvements in our conversion rate.

Is there anybody here in this line of work, or have any recommendations? Shoot me a DM if you do, thank you!

#jobs-and-talent - April 18, 2023 at 11:36 AM

thanks @Joseph Pinney, I believe she has just sent you an email with her resume!

#jobs-and-talent - April 13, 2023 at 05:12 PM

Hi all, I have a good friend who is looking for a CS or junior level marketing position at a DTC brand. She has lots of experience in customer experience, a strong set of creative skills and is hungry to get her hands dirty at a growing DTC brand. If anyone has any open positions, or any suggestions, please reach out and I can share her CV! Thanks :)

#wholesale-tariffs - April 12, 2023 at 11:57 AM

replo's library is a nice starting point I think!