Matt Hertz - ThirdPerson.co's Profile
Matt Hertz - ThirdPerson.co
Recent Messages
#general-chat - April 11, 2025 at 12:33 PM
Both. They’re essentially a broker , but have design teams. Have a lot of relationships domestically (for quick turns, small MOQ) and overseas.
#logistics-operations - April 11, 2025 at 11:37 AM
Hey @Michael Tucker 👋
I haven't used it myself (besides demo'ing), but I work with a number of brands who are using it and I'm very close with their founder/ceo Kyle (who previously founded Chubbies). He "gets it". Building an easy to use ERP for Shopify-native brands.
Happy to connect you with Kyle so you get the attention you need.
#general-chat - April 08, 2025 at 06:27 PM
Hey @Rose Fierman - you need to talk to my friend of many years Matt (no relation to me! ) . He works at out of Chicago and do design packaging and engineering for countless of e-comm brands. Happy to connect y'all with him directly or shoot him a note at
#logistics-operations - April 03, 2025 at 09:24 PM
Hey @Ben Hedlund
Happy to chat and help! While my platform () doesn’t yet enable brands to discover 3Pls outside the U.S. (coming soon!) I have a good network of providers in Canada and other markets.
Would love to learn more about your specific needs (volumes, SKUs, product category etc) and I can connect you with the right folks.
#general-chat - April 03, 2025 at 05:53 PM
Great post and thanks for all the insights @Chad Michael Carleton !
For those looking for 3PL competitive benchmarking (or heck, a great 3PL!) definitely reach out to Chad. Through the work that I do at I have referred many brands to his team at Good Company.
Like Chad, I'm always happy to chat 3PL/fulfillment strategies particularly in light of all this tariff news. Feel free to DM me!
#general-chat - April 02, 2025 at 07:29 PM
I've done a lot of work with:
Super easy to work with and quick turns. Happy to connect
#logistics-operations - April 02, 2025 at 03:09 PM
Hey Steven - I'm sorry to hear about that. I have two go-to connections for freight forwarding. Flexport and SEKO logistics. Depending on your exact needs one may be better than the other. Happy to connect you with either or both or learn more.
#logistics-operations - March 26, 2025 at 11:54 AM
Hey <@U084013P8BH> 👋
I'm not familiar with ShipNetwork (there are literally over 10,000 3PLs in the U.S!) but I have had a lot of exposure to Shipbob.
I'd say Shipbob is probably the most disputatious or polemical 3PL out there . They have over 7,500 customers (according to their reports) and are among the larger DTC 3PL's. I'd be lying if I said I don't regularly support brands who struggle with them and are accordingly, looking for their next 3PL.
But in their defense, they do have an ICP (ideal client profile) that if you stay true to that, would make for a really great partner, just like any other 3PL.
It's hard to give a good recommendation or endorsement without understanding what you are looking for in a new provider, and what your operational needs are. The relationship between a 3PL and a brand is kinda like marriage - what matters to you in a partner is inevitably different than what matters to someone else.
Happy to help you think through this, as well, feel free to check out , a free platform that helps folks like you solve this exact problem - discover and connect with 3PLs who are a great fit for you.
#logistics-operations - March 26, 2025 at 11:50 AM
Hey <@U084013P8BH> 👋
I'm not familiar with ShipNetwork (there are literally over 10,000 3PLs in the U.S!) but I have had a lot of exposure to Shipbob.
• : This word describes someone who is fond of arguing or disputing.
•
is one of the larger 3PLs in the U.S. They have many facilities in the U.S. and Canada and offer a full suite of services - which is great for many, but can also drown smaller brands. They are great for the right ICP (ideal client profile).
If it's you who are exploring 3PLs would be glad to hop on a call and chat through best ways to find a great 3PL for your specific needs.
#general-chat - March 26, 2025 at 12:40 AM
Hey Maria -
NFI is one of the larger 3PLs in the U.S. They have many facilities in the U.S. and Canada and offer a full suite of services - which is great for many, but can also drown smaller brands. They are great for the right ICP (ideal client profile).
If it's you who are exploring 3PLs would be glad to hop on a call and chat through best ways to find a great 3PL for your specific needs.
#logistics-operations - March 26, 2025 at 12:40 AM
Hey Maria -
NFI is one of the larger 3PLs in the U.S. They have many facilities in the U.S. and Canada and offer a full suite of services - which is great for many, but can also drown smaller brands. They are great for the right ICP (ideal client profile).
If it's you who are exploring 3PLs would be glad to hop on a call and chat through best ways to find a great 3PL for your specific needs.
#general-chat - March 24, 2025 at 10:26 PM
You clearly have FAILED in building community Shin
#general-chat - March 22, 2025 at 11:39 AM
^ echo @Deb Mukherjee’s feedback. As well, if you sell DTC and don't use Shopify, what are you doing??
#general-chat - March 03, 2025 at 03:47 PM
I agree with @Aaron Alpeter here. I have seen it used as a security deposit of sorts. I would inquire to understand is it a deposit or a true one time onboarding payment. Depending on the expected monthly spend with your 3PL this will hopefully be a very small amount.
#the-welcome-mat - February 26, 2025 at 02:29 AM
Hey <@U08DPCLNS6P>
What a "fun" brand - congrats on your success! I can see the market for this product (...truly! )
If there is anything I can do to help you and your brand with respect to shipping and fulfillment (3PL, etc) in the U.S. please DM and reach out. Consider me a friend and a resource!
Matt
#the-welcome-mat - February 26, 2025 at 02:27 AM
Hey <@U0891CXKKRV>
Apologies for my delay in acknowledging your intro - I saw it come in, but rare for me to have a few minutes to actually reach out to those I can help!
What a great brand - congrats on your success.
If there is anything I can do to help you and your brand with respect to shipping and fulfillment (3PL, etc) in the U.S. please DM and reach out. Consider me a friend and a resource!
Matt
#the-welcome-mat - February 26, 2025 at 02:26 AM
Hey <@U089A1U21TJ>
Apologies for my delay in acknowledging your intro - I saw it come in, but rare for me to have a few minutes to actually reach out to those I can help!
What a fun brand - my wife is obsessed with limoncello so now I need to purchase some!
Speaking of which, if there is anything I can do to help you and your brand with respect to shipping and fulfillment (3PL, etc) in the U.S. please DM and reach out. Consider me a friend and a resource!
Matt
#the-welcome-mat - February 26, 2025 at 02:25 AM
Hey <@U087RRXH2UU>
Apologies for my delay in acknowledging your intro - I saw it come in, but rare for me to have a few minutes to actually reach out to those I can help!
Natty ice cream looks like such a fun brand - congrats on your early traction.
If there is anything I can do to help you and your brand with respect to shipping and fulfillment (3PL, etc) in the U.S. please DM and reach out. Consider me a friend and a resource!
Matt
#the-welcome-mat - February 26, 2025 at 02:23 AM
Hey <@U0853JPJBL5>
Apologies for my delay in acknowledging your intro - I saw it come in, but rare for me to have a few minutes to actually reach out to those I can help!
What a fun brand - congrats on your success.
If there is anything I can do to help you and your brand with respect to shipping and fulfillment (3PL, etc) in the U.S. please DM and reach out. Consider me a friend and a resource!
Matt
#the-welcome-mat - February 26, 2025 at 02:21 AM
Hey <@U083K0WFRF1>
Apologies for my delay in acknowledging your intro - I saw it come in, but rare for me to have a few minutes to actually reach out to those I can help!
What a fun brand - congrats on your early traction.
If there is anything I can do to help you and your brand with respect to shipping and fulfillment (3PL, etc) in the U.S. please DM and reach out. Consider me a friend and a resource!
Matt
#logistics-operations - February 19, 2025 at 01:24 AM
Yes, <@U084013P8BH> I believe that is accurate. But how tariffs are determined (sale price, or cost of goods, or "fair value") is still being determined.
#logistics-operations - February 18, 2025 at 01:31 PM
Hey Ben!
So the issue, as you know, is rather nuanced and confusing, in part because it seems like it's changing by the week. Generally where we stand today, as Aaron highlighted, is that goods with product of origin China no longer qualify for de minimis entry into the United States. If you are fulfilling from a UK 3PL into the U.S. for goods made in say, Europe, you can continue to take advantage of duty-free entry (< $800).
However, I suspect - and many of us do as well - that it's only time before de minimis is eliminated for goods of all values, from any origin outside of the U.S. In other words, if goods are sold in the United States, they will either be subject to tax on an order basis, or, if you chose to fulfill out of a U.S.-based 3PL you will pay import taxes on those containers/cartons/pallets, unless you park those goods in a free trade zone ("FTZ") where you are then charged duties upon sale, not import.
So effectively, I think of this decision as somewhat neutralized - that is, it won't be necessarily "cheaper" to fulfill from U.S. vs UK as tax will likely be paid one way or the other., however of course it becomes more sensible to fulfill out of the U.S. for faster transit times and less costly postage.
Naturally the Trump administration may enact new policy, or shield certain nations via free trade agreements, but right now that's all speculation.
So to answer your question, yes, I would be looking to partner with a US-based 3PL sooner than later, if for no other reason than a very valuable "hedge". I don't believe you will "lose out" by doing so.
#logistics-operations - February 07, 2025 at 02:44 AM
There is really good info summarizing what's happened with tariffs / de minimis in this deck Flexport put out today:
#logistics-operations - February 06, 2025 at 09:56 PM
Thanks @Deb Mukherjee and @Shin Takeda 🙏
Eduardo, thanks for the DM... I will follow up there 🙂
I also encourage you to connect with @Chad Michael Carleton . He happens to be conveniently located in the literal center of the U.S.
#general-chat - February 04, 2025 at 02:29 PM
Hey @French 👋
Would love to help you - feel free to DM.
Also, check out , a platform built to help brands like yours discover and connect with the best 3PLs for your specific needs. It's completely free to use. Both Jarrett's 3PL (GoBolt) and Chad's (Good Co) are enrolled on the platform, would be fun to see how they score against your needs.
#logistics-operations - February 03, 2025 at 05:43 PM
This is awesome. Thanks for hosting!
#logistics-operations - February 03, 2025 at 01:31 PM
Oh and is another one too. Launched by ex-Pitney Bowes execs. Happy to connect!
#logistics-operations - February 03, 2025 at 01:01 PM
Hey Colin,
I work with brands helping them discover and engage with the best 3PLs for their specific needs. The platform I built, , is essentially a curated "dating app" for brands like yours looking to find the best 3PL.
Like dating apps, we don't get in the way, disrupt the flow of communication, own the relationships, etc ... we just want to help you discover the best.
Confident there aren't many out there who know the 3PL space better, so I would love to be a resource and a friend to you.
The "best" 3PL I know out of China is . A handful of brands I've worked with, invested in, and advised use them. Happy to connect you with their CEO.
#logistics-operations - February 03, 2025 at 03:56 AM
A lot going on with respect to tariffs this weekend, so thought I'd recap what I know.
Here's the current scoreboard (...which might look different in the morning )
- 25% on Mexican imports (above existing duties and tariffs)
- 25% on Canadian imports (above existing duties and tariffs) except energy
- 10% on Canadian imports of energy and oil (above existing duties and tariffs)
- $800 de minimis on Canadian imports is no longer (as of Tuesday). Parcels now taxed on first dollar.
- 10% on 🇨🇳 Chinese imports (above existing duties and tariffs)
Still waiting on formal statement re China and Mexico, but generally duties/tariffs are assessed on the country of origin,
e.g. if product is manufactured in China, but fulfilled out of Mexico, the applicable tariff will be China.
Similarly, if you manufacture in Vietnam and fulfill out of Mexico, there will not be any tariff.
However, if you manufacture in China and fulfill out of Canada into U.S. - previously taking advantage of $800 de minimis threshold - that duty avoidance will be no longer be available, come Tuesday.
#logistics-operations - February 02, 2025 at 07:27 PM
It seems the $800 de minimis will stay in tact for non-CA, MX, CN origin goods. So for example, you’d still be able to ship an e-comm order of a product made in Vietnam duty free from Canada.
#logistics-operations - February 02, 2025 at 02:05 PM
It is not. The only change with respect to China is there will be an additional 10% on imports. De minimis is only being eliminated for Canadian imports at this moment.
#general-chat - February 02, 2025 at 02:14 AM
Shoot me a DM and I’d be happy to connect and chat more about different locations. I can also connect you with one or two people who can help with space
#logistics-operations - February 02, 2025 at 12:49 AM
For those in e-commerce, Trump tonight just laid down the hammer on imports. I just posted this on , but here's the story:
Trump orders tariffs on Canada, Mexico and China
One executive order places 25% tariffs on goods from Mexico, while another installs 25% tariffs on goods from Canada ("only" 10% tariff on Canadian energy). A third executive order levies an additional 10% tariff on imports from China.
The U.S. also will suspend the “de minimis” loophole for Canada, which allows shipments valued under $800 to enter the country duty-free, because of concerns that those packages were not being properly inspected under the exemption.
The tariffs on imports from Canada and China will take effect Feb. 4 (this Tuesday!) The White House has yet to confirm the timeline for duties on Mexico.
Flows of supply chain and trade are quickly changing.
#general-chat - February 02, 2025 at 12:47 AM
Hey @Hubman 👋
These tariffs are legit, and is shrewd of you to consider moving your fulfillment to the U.S. But the right city is dependent on what your distribution patterns look like.
Depending on your scale, it might not make a huge difference whether you distribute from the north-east, Chicago, Dallas, or west coast.
But more importantly, I'm a proponent of finding a great partner over optimizing for the perfect city. Which is exactly why I built , a free AI-powered platform to help brands like yours discover and connect with the best 3PL partner for your specific needs. Kinda like a dating app for brands looking to discover 3PLs.
Would love for you to sign up - it should take less than 10 minutes, is anonymous, and there you can connect with 3PLs who score highly against your needs.
Feel free to DM with any questions! Excited to help!
#logistics-operations - February 01, 2025 at 02:03 PM
I second @Aaron Alpeter and what he's building at Slotted. Perfect platform to help with end-to-end 3PL RFPs.
Of course if you are looking for a place to start and simply identifying a short list of qualified 3PLs for your specific needs, would love for you to check out , the free AI-powered platform that helps brands discover and connect with 3PLs directly (kinda like a dating app for brands looking to find 3PLs). Can layer onto a tool like Slotted or other consultants (or in house bandwidth).
#meetups-events - January 19, 2025 at 12:50 AM
If any of y'all will be at the Fancy Food Show in Vegas this week, shoot me a DM (or reply here) would love to say hi!
#general-chat - January 18, 2025 at 09:05 PM
^ I echo that sentiment. There are increasingly cost-competitive carriers/services to move product overseas. Often cheaper than setting up a new dedicated warehouse.
#logistics-operations - January 18, 2025 at 01:51 PM
I haven't used it personally, but can try connecting with a friend who runs a big DTC/B2B brand who is looking to move away.
General feedback is it is weak on cycle count program, replenishment program, and hard to get new features rolled out at the cadence expected. Feels stuck in its development circa 5 years ago compared to other more modern platforms.
#logistics-operations - January 18, 2025 at 01:38 PM
Hey <@U07UXLNTEMA>, I've worked with a handful of 3PLs who use Extensiv (3PL Central).
The WMS systems I most commonly see - and genuinely the most modern and tech forward are ShipHero, Stord, Shipbob and Flowspace.
But it all depends on your exact needs and complexity (product mix, facility count, sales channels, integrations etc) but those are the ones I come across the most.
All that said, ShipHero is the most common WMS that I see. It's great too - point/click integrations for storefronts/returns, parcel carrier integrations, custom picking logic, open API for any custom integrations you want to build, etc.
#logistics-operations - January 17, 2025 at 05:52 PM
Thanks @Chad Michael Carleton and nice to meet you @Didrik Dimmen 👋
As Chad said, details matter in terms of finding the best 3PL for you. It’s kinda like dating- what makes a great partner for one isn’t necessarily what makes a great one for someone else and that’s okay! 😜
Which is exactly why I built to learn more about your brand’s specific needs and score your profile against 200+ 3PLs who are enrolled to share the highest rated ones based on your needs. You can then connect with any of them directly on the platform.
It’s completely free and takes less than 10 minutes.
DM if I can help with anything — I have lots of perspective on lots of 3PLs!
#logistics-operations - January 14, 2025 at 11:13 AM
Crstl and Orderful are both great. Pipe17 also good. Happy to connect you to any of those teams.
#the-welcome-mat - January 06, 2025 at 11:29 PM
Welcome <@U087DLADF29>! Huge fans of your product, got some new ones over the holidays! Feel free to DM if there's ever anything I can do to help on the operations (fulfillment/3pl, shipping) side of the house 🙂
#logistics-operations - January 06, 2025 at 12:23 PM
Thanks for the shout out @Aaron Alpeter 🙌
Yes, @Bart van Mill as Aaron suggested, it's difficult to throw out names of a few 3PLs --- there are many great ones (and over 10,000 in the U.S. alone!)
Which is why Aaron and I have each built tools to help you find the best one for you. is kinda like a dating app, a (free!) tool for brands like yours to discover and engage with the right 3PLs. Complete a brief intake form, and our AI-powered algorithm will score you with a couple hundred 3PLs who are enrolled in the platform. You can then message/connect with any of those who score highly against your needs right in the platform.
Aaron's platform, is another great tool that offers a complete RFP process that you can run yourself.
Reach out/DM with any questions - eager to help you find a great 3PL in the SoCal area!
#general-chat - January 03, 2025 at 11:06 PM
This is different from Section 321 - you could still, in theory, leverage Canada from imports into the U.S. via 321 clearance. We suspect this will change in the coming months.
#general-chat - January 03, 2025 at 11:06 PM
Essentially ,this program has ended, effective immediately. In other words, Mexico will no longer honor duty-free imports of product for short-term exports to U.S.
#general-chat - January 03, 2025 at 11:06 PM
Almost, Yes, IMMEX is essentially the program that Mexico has in place that allows "short term" storage of products, duty free, in Mexico to be exported to U.S.
I posted this on LI last week :
#logistics-operations - January 03, 2025 at 07:23 PM
Hey @Shawn Moss there aren't any I would recommend right now given what's going on with the Mexico IMMEX program. I'd love to help, but curious why you are looking to fulfill out of Mexico right now.
#general-chat - January 03, 2025 at 07:21 PM
^ <@U081DD974EA> is right, those are two popular ones, in addition to Baja Fulfillment and Prosper Fulfillment. @Shawn Moss I"m curious, are you looking for a partner in Mexico? I trust you've seen all the recent headlines.
#logistics-operations - December 17, 2024 at 09:33 PM
Hey <@U085B0DU20N> 👋!
Would love to help you find a great warehouse near (or in!) NYC. But before I throw a few random reccs, it is important to learn a little more about you.
Which is exactly why I built , a free platform to help brands like yours discover and engage with the right 3PL partner. Kinda like a "smart" dating app for brands looking to find a 3PL.
Takes about 5 minutes to sign up, it is completely free, and then you'll find a curated list of 3PLs that score highly against your specific needs, which you can connect with directly.
<@U081DD974EA> runs a great operation in GoBolt, a stone's throw from NYC, so I'd be curious to see what score Third Person rates them based on your profile!
DM with any questions, excited to help you!
#logistics-operations - December 14, 2024 at 06:53 PM
Hey y’all! I was quoted in Morning Brew’s newsletter yesterday on what to look for in a 3PL — thought I’d share with this group as there are insights that are helpful as you work with your current provider and consider evaluating a new one: