#logistics-operations

Thread

Fred McKinnon April 25, 2025 at 02:28 PM

Hey Gang:
We've got a client who wants to ship all his inventory to Amazon so he can use MultiChannel Fulfillment for his Shopify store, in addition to his normal Amazon stuff. Currently, he has invnetory at a 3PL who fulfills Shopify, but also handles his returns. They are in apparel, so they get a lot of return/exchanges - the 3PL validates the return, and either puts it back into inventory, or discards.

The reason he wants to use Amazon MCF is:
• overall, it's cheaper
• minimize having inventory split across multiple locations
I see there is "ReturnGo.Ai" and maybe others that will work for this? Anyone got solid recommendations?

Karolina Smith April 25, 2025 at 03:14 PM

Hi @Fred McKinnon happy to make a few introductions we work with a few return solution partners.

Fred McKinnon April 25, 2025 at 03:16 PM

Thanks, websites will be fine, I don't wanna get a lot of email/zoom introduction calls, lol - just wanna send a few links to my client to consider

Anubhav Narula April 25, 2025 at 03:35 PM

<@U07KR663AVD>

Fred McKinnon April 29, 2025 at 03:28 PM

Thanks <@U07KR663AVD> does it work with MCF? LIke if client is using Amazon MCF exclusively to fulfill, can the customer request a return/exchange, and send it back to Amazon ? Even if it's not a FBA order, but a MCF one? I've never setup MCF returns