#amazon
Amazon
Thread

Andrew Bonasso
January 06, 2025 at 03:47 AM
Is anyone using ChatGPT (or sub your favorite AI tool) for anything meaningful specific to Amazon? Trying to figure out narrow case uses for it to improve internal operations on Amazon

Andres Alla
January 06, 2025 at 03:48 AM
for analysing negative reviews to see if they go against TOS. If they do, then GPT drafts a message that we can then send to support etc to hopefully get them taken down

Andres Alla
January 06, 2025 at 03:48 AM
But also understanding customer avatars / personas in the niche to then adjust copywriting where & if needed

Andres Alla
January 06, 2025 at 03:48 AM
But also understanding customer avatars / personas
- mainly by analysing thousands of customer reviews in bulk within minutes

Andrew Bonasso
January 06, 2025 at 03:49 AM
That’s great. Used for it sentiment analysis but not negative review removal. 👍