#amazon

Amazon

Thread

Lawrence Stark May 27, 2025 at 06:29 AM

Anyone here selling on Shopify and fulfilling with Amazon MCF? How do you handle returns? Especially internationally.

We have different SKUs for the same product depending on the region. We tried ReturnGO but they don't have SKU mapping so we can't process returns since SKUs don't match between Shopify and Amazon.

Do you use any apps for returns? Or just manually do returns in Seller Central? If manual, how do you handle the shipping back to Amazon?

Thanks! Any info or advice would be greatly appreciated.

Lawrence Stark May 28, 2025 at 04:29 AM

<@U07UXLNTEMA> thanks for the info! How do you handle the returns back to your warehouse? Not very familiar with this process in the US.