#tech-talk

Thread

Cullen April 29, 2023 at 04:55 PM

Hello everyone! I've heard wavering takes on the subject of email marketing opt-in rules...Is it an acceptable practice to auto opt-in all purchasing customers into your email list while allowing them the option to exclude themselves? Sort of the opposite of the default setup where they need to opt-in, in this case they would need to opt-out at checkout. On Shopify and Klaviyo...thanks in advance for any advice here!

Ryan Gonzalez April 29, 2023 at 10:15 PM

You should absolutely have the boxed checked for them as a default. Make them uncheck.

Gabriel A. Mays April 29, 2023 at 11:04 PM

Agree, check the box to opt in by default. They can uncheck if they like. The ROI on email marketing is just too high over time not to do that. Your email list is such an asset.

Cullen April 29, 2023 at 11:20 PM

Gotcha...solid advice fellas, much appreciated!