#tech-talk

Thread

Rose Mayo April 11, 2025 at 02:53 PM

Anyone have recommendations or ways to get around working with a partner like Bazaarvoice for review syndication (our reviews platform is Okendo) - they charge a FORTUNE and are always unwilling to negotiate, as far as I know they have a monopoly on many retailers so if you retail with a certain partner you may be required to work with BV - but wondering if people have found ways around this

Rose Mayo April 11, 2025 at 08:17 PM

<@U08GMTJRYJD> can you elaborate on what you mean by "fairly manageable fee"? Curious what you've been quoted - we pay 2X for BV than we do for Okendo annually as of right now and all they do is syndicate the reviews we're already collecting.

Rose Mayo April 11, 2025 at 08:25 PM

$6K for one partner/one brand is already likely more than Okendo or your reviews partner depending on the size of your plan - but yes it's min $10K per brand (we have 3) even if it's only for a couple of retail partners. Exorbitant fees - they have a monopoly with many of the retail partners and use that to charge these insane markups on very basic tech

Rose Mayo April 11, 2025 at 09:06 PM

what do you mean? it's all under the same parent company - but they work with different retailers in some cases, and it's different product

Stephen Racano April 13, 2025 at 09:23 AM

I hated BV and moved to Power Reviews for syndication to Target. Was maybe 10% cheaper but they were easier to work with and did multiple syndication periods throughout the year

Rose Mayo April 13, 2025 at 11:59 AM

Do you need to syndicate to any other retailers besides target?