#cx-retention

Thread

Anton Karlsson March 10, 2025 at 08:10 AM

How would you calculate CLV and repeat customer rate for a company that has grown substantially during the last 6 months? It usually takes our customers 3-6 months to make their second purchase.

Farooq Zafar March 10, 2025 at 11:11 AM

https://x.com/i/grok/share/uJ6C17BoFqdo0CFfe3BqSqbu5

Anubhav Narula March 10, 2025 at 04:06 PM

@Noah Finn / <@U083KH5C76X>