#marketing-cx-cs-retention

Thread

Shin Takeda November 07, 2025 at 02:30 PM

Curious, what’s the biggest challenge you’re seeing in your retention flows right now?
Welcome emails, post-purchase follow-ups, win-backs… something else? Would be cool to hear what’s working and swap ideas. Sometimes just seeing how others handle it sparks the best improvements.

Anubhav Narula November 09, 2025 at 04:40 AM

@Wiehan Britz