#marketing-cx-cs-retention

@Jim Phillips

Truemed!

We use truemed, it takes 8%, it works well for people on the fence, but losing that extra 8% sucks. If your product(s) are FSA/HSA, eligible then you don’t need Truemed. Ultimately the FSA/hsa expense reconciliation is on the consumer. All that truemed does is issue a doctors note for customers that (a) don’t need one (pre approved product category) or (b) can’t get a doctors note from their primary physician.

If you sell on Amazon, you can submit your product for them to make your product FSA/HSA eligible through the normal channels. It’s free and a game changer.