#paid-media

Thread

Allison Toombs Nunez October 03, 2023 at 01:21 PM

hi all - Who has mastered the art of getting customers to opt in to SMS messaging at checkout? if you have, what have you done to get people to opt in?

Nick Jackson October 03, 2023 at 02:07 PM

Depends on the product, but have you tried saying it’s for delivery updates?

Allison Toombs Nunez October 03, 2023 at 02:48 PM

i have but then can you legally text them with marketing messages and abandon cart msgs??

Nick Jackson October 03, 2023 at 03:53 PM

Add a check box to your SMS terms at the point of opt-in with a hyperlink to your privacy policy - I think it’s fine if you explain how you’ll contact them and how they can stop it

Allison Toombs Nunez October 03, 2023 at 08:23 PM

have you ever tried requiring a phone number during checkout? and then adding a disclaimer like this

Allison Toombs Nunez October 03, 2023 at 08:24 PM