#marketing-seo-affiliates

Thread

Lisa Li November 11, 2025 at 01:14 AM

Hey guys,
Be aware of AWIN (old shareasale)! ⚠️ I was recently on Shark Tank and it drove a lot of additional traffic to our website. We have an AWIN account and the publishers that normally drive very little rev share on a monthly basis all of sudden racked up thousands in commission bc of the traffic Shark Tank sent us. AWIN so far has no “contact us”. I had to manually deny hundreds of transactions that did not earn their commission. For anyone who is on AWIN or thinking about it I highly do not recommend them. I am currently looking to close my account and no response from them. Does anyone here have a contact there? I’m looking to close my account ASAP.

Brad Baxter November 11, 2025 at 09:58 PM

We recently closed our ShareASale account and started the process by opening merchant support ticket. https://help.shareasale.com/hc/en-us/articles/5377185412631-How-to-Close-My-Merchant-Account

Lisa Li November 12, 2025 at 03:00 PM

@Brad Baxter Thanks brad! how recent? before or after July? there is no longer a shareasale website - it goes to AWIN now.

Brad Baxter November 12, 2025 at 05:12 PM

About 6 months ago.

Lisa Li November 18, 2025 at 03:54 PM

Got it. I was finally able to find the right email to close my account. If anyone needs it let me know.

Zoe Demos November 22, 2025 at 10:02 PM

Yes please @Lisa Li would love to have this on hand. I hate the new Awin interface.. it's so confusing.

Zoe Demos November 22, 2025 at 10:02 PM

What platform did you end up moving to?

Lisa Li November 23, 2025 at 01:48 PM

<@U099F35ADC3> here you go - intops@awin.com|intops@awin.com
I don’t have a new platform yet. Let me know if you find one you like!

Ronak Patel December 22, 2025 at 07:26 PM

@Lisa Li <@U099F35ADC3> im in the same boat. Did you find a platform? I'm considering impact

Will Ryan January 02, 2026 at 05:53 PM

TBH that's the nature of 90% of the affiliate industry, not just that platform