#general-chat

Thread

Steven Neman December 19, 2025 at 07:28 PM

Hi All. Is anyone aware of a customer service chatbot that incorporates ai very well? Gorgias charges $1/ticket which seems unnecessarily expensive. I’m wondering if there’s a more reasonable alternative out there. 🤞

Deb Mukherjee December 20, 2025 at 05:59 AM

Richpanel could be a good option. Talk to @Amit RG

Niko Croskery December 21, 2025 at 09:14 PM

https://www.commslayer.com/

Steven Neman December 22, 2025 at 05:23 PM

Meeting with both. Thanks guys

Ibrahim Masood December 23, 2025 at 11:08 PM

Currently using Gorgias as well, and do feel it's extremely expensive!

Any luck with finding a better alternative,@Steven Neman?

Steven Neman December 23, 2025 at 11:12 PM

The most well priced was Commerslay and I actually really liked their product. What it doesn't have that others do have is an ai sales agent. That helps promote certain products.

Gorgias also integrates with Netsuite which may be helpful for us. I'm just trying to determine how deep into NS the integration can run.

Ibrahim Masood December 23, 2025 at 11:22 PM

Aah, thank you for sharing that! @Steven Neman

We don't use NS, so we're good there, but one thing I did want to desperately set up is AI voice chats, which I believe Gorgias doesn't have yet.

Is that one of the features offered by Commerslay?

Steven Neman December 23, 2025 at 11:24 PM

Not sure. Check them out

Ibrahim Masood December 23, 2025 at 11:27 PM

Alright, thanks for the help anyway @Steven Neman

Steven Neman December 24, 2025 at 04:53 PM

I'd want it to pull data that would require it to perform actions in NS. It may just be read only

Thijs Roelofs December 30, 2025 at 08:11 PM

Can highly recommend Gominimal.ai, happy to intro you to the founder

Ibrahim Masood December 30, 2025 at 09:34 PM

@Thijs Roelofs does it support AI Voice?

Thijs Roelofs December 31, 2025 at 08:09 AM

Not yet

Anubhav Narula January 03, 2026 at 08:18 AM

<@U085965MNMC>