#general-chat
Thread
Hi All. Is anyone aware of a customer service chatbot that incorporates ai very well? Gorgias charges $1/ticket which seems unnecessarily expensive. I’m wondering if there’s a more reasonable alternative out there. 🤞
Richpanel could be a good option. Talk to @Amit RG
Meeting with both. Thanks guys
Currently using Gorgias as well, and do feel it's extremely expensive!
Any luck with finding a better alternative,@Steven Neman?
The most well priced was Commerslay and I actually really liked their product. What it doesn't have that others do have is an ai sales agent. That helps promote certain products.
Gorgias also integrates with Netsuite which may be helpful for us. I'm just trying to determine how deep into NS the integration can run.
Aah, thank you for sharing that! @Steven Neman
We don't use NS, so we're good there, but one thing I did want to desperately set up is AI voice chats, which I believe Gorgias doesn't have yet.
Is that one of the features offered by Commerslay?
Not sure. Check them out
Alright, thanks for the help anyway @Steven Neman
I'd want it to pull data that would require it to perform actions in NS. It may just be read only
Can highly recommend , happy to intro you to the founder
@Thijs Roelofs does it support AI Voice?
Not yet
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